How important are soft skills in companies today? And with which learning format are soft skill trainings for employees successful now and in the future? The answers from the eLearning Benchmarking Study 2020 can be found at a glance in a clear infographic:

You can download the complete e-Learning Benchmarking 2020 sub-study “Soft Skills – Success Factor in the Digital Work World?” from the eLearning Journal.

The results of the study (see graphic) clearly show: Soft skill trainings are becoming increasingly important for business success. 96% of companies find soft skills today at least as important as classic hard skills. Particularly in demand are communication and leadership skills. The extensive digitalization is also noticeable in soft skill trainings: More than half of the companies are already training soft skills in a combination of classroom and online learning (blended learning).

You can see all the results summarized here:

Successfully Designing Soft Skill Trainings in Companies

The study results are neither new nor surprising. But what is evident is that neither soft skills nor digital learning are short-term trends. Soft skill trainings will become increasingly important for business success in the future! Many other studies come to the same conclusion: According to a 2019 study, for example, creativity is also one of the 5 most important soft skills in companies. Which soft skills are ultimately the most important, of course, strongly depends on your company.

To utilize the “success factor of soft skills” in your company, the training format is crucial: Over 50% of companies are already relying on blended learning, the combination of in-person training and e-learning courses. Soft skills definitely belong to the best blended learning topics, alongside onboarding and sales.

The concept of blended learning is simple and versatile. How to practically implement blended learning, you can find out in the free guide: Blended Learning in Companies. Download the guide now for free and develop your own concept for successful soft skill trainings in your company! This ensures business success for the coming years.